Look at my TER Reviews:
I understand that things come up and at times cancellations need to be made. However, like any business, I do enforce a cancellation policy. It is simple, if you cancel on me within 2 hours before our booking, you will be required to pay 1/2 of the total donation (payable by credit card). This fee will need to be paid before I will arrange a booking with you again, NO EXCEPTIONS!!